customer care agent Finnish speaker

Customer Care Agent (Finnish Speaker)

Calling all Finnish speakers! We are currently seeking a customer care agent to join our team. If you’re ready for a new challenge and want to join a dynamic and fast-paced team, please apply now!

Your role

  • Assist our customer base via live chat, telephone and email with a wide variety of account queries including payment, login, verification and bet queries
  • Respond promptly to customer inquiries
  • Handle complaints, provide appropriate solutions
  • Direct unresolved requests and issues to internal departments and follow up to ensure resolution
  • Record inquiries, comments and complaints
  • Enhance customer experience through feedback you give to Product teams
  • Remote/On-site


  • High School/ Degree from an accredited University
  • Fluency in Finnish and English. Knowledge of extra languages will be an asset
  • Prior experience in a similar role or in a call center of a reputed company is appreciated
  • Computer literacy
  • Excellent communication and interpersonal skills
  • Flexibility to work on shift rotation